Terms And Conditions-
Warranty period is 3 months for any purchased product.all issues can be claimed within the period.any claim after the period will not be accepted.
Costumers will be contacted in minimum 48 hour time after any claimed issue.
If status of a order is 'delivered' on database but costumer claims of 'undelivered' package ,then the issue will be resolved on cooperation with courier and costumer side.
Replacement or Refund will not be accepted in case of wrong order claim after using the product.we will not be responsible for any phone damage due to wrong product use.
Refund will not be processed if proof of delivery from courier service has any sign on behalf of costumer.
Refund amount may take up to 7-15 days to reflect for any transaction.
All disputes are subject to jurisdiction of Bhubaneswar.
To cancel any order go to Cancel Order link in 'My Account' after login.
Order can not be cancelled once it is shipped/in transit/delivered to costumer.
Order will be cancelled in case of incorrect shipping address.
We are focused on providing genuine products always.costumers can request for replacement in any case of received different/damaged product,charger/cable malfunction.
replacement will only be done provided the proof of issues are genuine and proved after verification.
invoice image and video proofs are mandatory for any replacement process.
replacement can be processed only once per order.
Costumer can opt to return any product only in case of delivered product is damaged or different from the order placed.
Return process will only be done given the proofs of issues are proved genuine at our end.
Costumer will be refunded on cancellation of prepaid order before shipment.
If stocks are unavailable for any given order,then costumer will be refunded.
In case of prepaid order if package is undelivered and has returned to us due to courier issue, then costumer will be refunded.