Vendors
Returns and Complaints

RETURNS POLICY

Products can be returned within 7 days of receiving the same if the product has not been opened and is in the same original sealed condition , else if manufacturing defects - can be returned.

Upon receipt of your return request, we will arrange for a quality check to examine the complaint of the product being faulty/defective. Upon successful validation of the complaint we will process your request for return/replacement with regard to the faulty/defective electronic item(s).

The items will be return and Refund or replacement will be initiated if they will fulfill these conditions

o    Varies from the description

o    Wrong item delivered

o    Wrong color

o    Wrong style

o    Wrong size

o    Wrong quantity

o    Missing parts/accessories

o    Manufacturing Defects

Note-: All original packing, labels, tags, leaflets, manuals, warranty/guarantee cards, freebies, accessories such as belts, locks, straps, etc. should be intact. The courier will not accept your item in absence of these.

Once we receive your item and pass it through the necessary quality checks & approved from us by sending an email to you from support@duisah.com and Replacements will depend on the availability of the item.

In case the replacement item is out of stock, we will refund your amount. Before sending for return. Please note, any product that has been opened /unsealed will be treated as "used" product even if it never has been used and cannot be returned. Only unopened sealed products can be considered for returns.

Payment mode

Refund mode options

Credit card/ Debit card/ Prepaid Payment Instrument

Credit card/ Debit card/ Prepaid Payment Instrument.

Bank Account through net banking

Bank account through net banking,

Cash on Delivery*

NEFT to Bank account.

 

up
Shop is in view mode
View full version of the site
Ecommerce Software